Spreadsheet Chaos
You're drowning in dozens or hundreds of spreadsheets tracking tasks, issues, training, and trials. Version control is a nightmare, and you're constantly copying data between them for reports.
This fragmented approach leads to errors, duplications, and critical items falling through the cracks as opening day approaches.
How Citiri Helps
Citiri replaces all your spreadsheets with a single, integrated platform where everything is tracked in real-time. Our platform automatically handles dependencies, notifications, and report generation—eliminating duplicate entry and version control issues.
Stakeholder Coordination
Getting timely updates from stakeholders (airlines, concessions, government agencies) is like herding cats. You spend hours making calls, sending emails, and chasing status updates.
When stakeholders miss deadlines, it creates cascading delays that threaten your opening timeline.
How Citiri Helps
Our Stakeholder Portal gives each stakeholder a personalized dashboard showing exactly what they need to do and when. Automated reminders, easy task submission, and real-time status tracking eliminate the need for constant follow-up while increasing accountability.
Trial Management Complexity
Planning and executing operational trials is extremely complex. Managing scenarios, participants, scheduling, and feedback collection across multiple trials requires enormous manual effort.
Issues discovered during trials often get lost in email chains rather than being systematically tracked to resolution.
How Citiri Helps
Citiri's Trial Management module streamlines the entire process—from scenario development to participant registration and feedback collection. Every issue discovered is automatically tracked, assigned, and monitored through resolution, with clear visibility into overall readiness progress.
Training & Familiarization
Tracking training completion for thousands of staff across dozens of organizations is overwhelming. You lack visibility into who's trained on which systems and procedures.
This creates compliance risks and the potential for operational failures when untrained staff are working on opening day.
How Citiri Helps
Citiri's Training Management system handles all aspects of familiarization and training—from scheduling and enrollment to attendance tracking and evaluation. Real-time dashboards show completion percentages by organization, role, and facility area, highlighting gaps before they become problems.
Status Reporting Burden
You spend hours each week compiling status reports for executives and stakeholders, manually aggregating data from various sources into presentable formats.
By the time reports are compiled, the data is already outdated, and you have little time left for actual management of readiness activities.
How Citiri Helps
Citiri generates real-time dashboards and reports automatically, with no manual compilation required. Our ReadyScore™ provides instant visibility into readiness status across all areas, with drill-down capabilities for detailed analysis. This saves countless hours while providing more accurate, timely information.
Ops Documentation Gaps
Developing, reviewing, and distributing hundreds of SOPs and operational documents is a logistical challenge. Tracking which procedures are complete, reviewed, and approved is nearly impossible.
Incomplete or outdated documentation creates significant operational risks at opening.
How Citiri Helps
Citiri's Document Management features provide a structured framework for developing, reviewing, and approving operational documentation. Automated workflows track review cycles and approvals, while integration with training ensures staff are familiar with the latest procedures.
Opening Day Risk
You lack real-time visibility into operational readiness progress, making it difficult to assess if your facility will truly be ready to open as scheduled.
A failed or problematic opening damages your airport's reputation, disrupts travel, and can cost millions in lost revenue and emergency fixes.
How Citiri Helps
Citiri's executive dashboard and ReadyScore™ provide a clear, real-time view of operational readiness across all areas. AI-powered risk prediction identifies potential issues months before they impact your opening, allowing proactive intervention to ensure a smooth, successful launch.
Lost Benefits & Delayed Revenue
Construction may finish on time, but operational issues can delay your opening or limit capacity, postponing the revenue and benefits the project was meant to deliver.
Every day of delay costs significant revenue from aeronautical fees, concessions, and parking, while still incurring operating expenses.
How Citiri Helps
By ensuring operational readiness aligns with construction completion, Citiri helps you open on schedule and at full capacity. Our platform bridges the gap between construction and operations, enabling you to realize revenue and benefits faster while avoiding costly delays.
Stakeholder Alignment
Getting all stakeholders—airlines, TSA, customs, concessions, and others—aligned and ready for opening is a major challenge with limited visibility into their progress.
Stakeholder delays or unpreparedness can derail your opening regardless of your own team's readiness.
How Citiri Helps
Citiri creates a collaborative environment where all stakeholders work together toward opening day readiness. Our stakeholder portal and transparent progress tracking create accountability, while executive dashboards give you visibility into stakeholder preparedness across all organizations.
Governance and Compliance
Ensuring compliance with regulatory requirements, safety standards, and governance processes is difficult without systematic tracking and documentation.
Non-compliance risks regulatory action, safety incidents, and liability issues that could affect your airport's operations and reputation.
How Citiri Helps
Citiri provides structured frameworks for tracking compliance requirements, documenting approvals, and ensuring all regulatory boxes are checked before opening. Complete audit trails and documentation give you confidence that governance standards are being met throughout the readiness process.
Limited Resources & Expertise
Your team may lack experience with major openings or operational readiness, and hiring specialists for a one-time event is expensive and impractical.
Without structured processes and expertise, your team reinvents the wheel and risks missing critical readiness steps.
How Citiri Helps
Citiri embeds industry best practices and proven methodologies into our platform, giving your team expert guidance without the expense of additional consultants. Our software multiplies your team's effectiveness by automating routine tasks and focusing attention on what matters most.
Performance Uncertainty
It's difficult to predict how new facilities will perform operationally until they're in use, creating uncertainty about capacity, throughput, and passenger experience.
Unexpected operational issues can emerge after opening, requiring costly retrofits and adjustments.
How Citiri Helps
Citiri's comprehensive trial program validates operational performance before opening day, identifying potential issues and allowing for adjustments during the readiness phase. Post-opening support helps monitor and optimize performance, ensuring your facility delivers the intended passenger experience and operational benefits.
Overwhelming Communication
You're bombarded with emails, calls, and meeting requests about the new facility, making it difficult to track what's important and what requires action from your team.
Critical information gets buried in overflowing inboxes, leading to missed deadlines and requirements.
How Citiri Helps
Citiri's Stakeholder Portal consolidates all communication and tasks in one place, clearly showing what requires your attention. Instead of sifting through hundreds of emails, you'll receive prioritized notifications about actions needed from your organization.
Unclear Requirements & Timelines
It's often unclear exactly what your organization needs to provide or complete for the new facility opening, with changing requirements and shifting deadlines.
This uncertainty makes planning difficult and creates risks of non-compliance or last-minute scrambling.
How Citiri Helps
Citiri provides a clear, consolidated view of all requirements, deadlines, and dependencies for your organization. Any changes are immediately visible, with automated notifications, giving you certainty about what's needed and when—allowing for better resource planning.
Training & Familiarization
Coordinating staff training and familiarization for the new facility is complex, with limited visibility into available sessions and difficulties tracking who has completed what.
Without proper training, your team won't be prepared to operate effectively on opening day, potentially impacting your operations and customer service.
How Citiri Helps
Citiri's Training Management system allows your team to easily view available training sessions, register participants, and track completion. Automated reminders and progress tracking ensure your staff are properly prepared, while real-time reporting gives you confidence in your team's readiness.
Operational Trial Participation
Participating in operational trials is logistically challenging, from identifying suitable participants to coordinating their availability and collecting feedback afterward.
Without effective trial participation, your organization risks discovering operational issues only after opening, when fixes are more disruptive and costly.
How Citiri Helps
Citiri streamlines trial participation with easy registration, clear instructions, and structured feedback collection. You'll have visibility into required trial participation well in advance, allowing better planning while ensuring your operational needs are validated before opening.
Issue Reporting & Resolution
When you identify issues or concerns with the new facility, there's often no clear channel for reporting them or tracking their resolution.
Reported issues frequently disappear into a black hole, leaving you uncertain if they'll be addressed before opening day.
How Citiri Helps
Citiri provides a structured system for reporting issues, tracking their resolution, and verifying fixes. You'll have complete visibility into the status of your concerns, with automated notifications when they're resolved, ensuring your operational needs are properly addressed.
Move Planning & Coordination
Planning and executing the move to new facilities is complex, with uncertainty about timing, access, and coordination with other stakeholders during the transition.
Poor move coordination can disrupt your operations, damage equipment, and create a chaotic transition experience.
How Citiri Helps
Citiri's Transfer Management module provides clear visibility into move schedules, access periods, and coordination requirements. Detailed checklists and verification steps ensure a smooth transition, minimizing disruption to your operations and customers.
Ready to solve these challenges with the CitiriOS Platform?
Join the growing list of airports, airlines, trainsit agencies, and other critical infrastructure project owners who trust CitiriOS to ensure successful facility openings and operational transitions.
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